Bulk Account Merchandiser Specialist

Job Overview

The Bulk Account Merchandiser Specialist is critical support to the POD Model in the One Tier Sales Strategy in a flexible, 24/7 operation.  The need for this role is heightened by the Future of Operations move of Dollar General and some independent groceries from Small Store to the Large Store channel.  The Bulk Account Merchandiser Specialist will provide vacation coverage to the Bulk Account Merchandiser and Merchandiser, may be the first call point for late PM/early AM weekends ensuring proper route coverage, and acting as liaison between the customer, merchandiser and driver for order refusals, and inventory overload. The BAM Specialist may execute weekend operational plans with minimal and additional influence on changes to the strategy.  The BAM Specialist will keep the DSM apprised as appropriate.

Duties & Responsibilities

• Fills, merchandise, and rotates products on display and the shelf according to procedures and special programs. Provides vacation coverage to the Bulk Account Merchandiser and POD Merchandiser.
• Manages, sells, and executes in an assigned group of customers on daily, pre-set routes and generates sales orders based on the assigned delivery frequency for each customer to ensure the day-to-day success of the operation and directly contribute to the financial performance of the company in terms of revenue, volume, and gross profit.
• Executes applicable promotions and new products based on target lists, monthly Look of Success (LOS) initiatives, marketing promotions, Point-Of-Sale, and commercial plans to ensure excellence in RED (Right Execution Daily) scores for assigned customers.
• Organizes and maintains back room by stacking and arranging product by package and flavor, arranging the return of empty pallets and shells, damaged and out of date product to the branch.
• Creates and distributes point-of-sale materials on display and shelves where permitted. Rotates product. Fills and merchandises Fastlane merchandisers and vendors; checks vendor to ensure proper operation.
• Fosters business relationship with store personnel through routine follow-up on requests, proactive pricing, special programs, new opportunities, and upcoming activities discussion.
• Identifies and communicates any competitive issues or market activities that could impact the business (i.e., pricing, new packaging, change in business strategy, etc.) and executes all job duties in a safe working manner.
• May be the first call point for late PM/early AM weekends ensuring proper route coverage, and acting as liaison between the customer, merchandiser and driver for order refusals, and inventory overload.
   

Knowledge, Skills, & Abilities

• Excellent Communication Skills
• Problem-solving Abilities
• Excellent Customer Service Skills

Minimum Qualifications

• High school diploma or GED
• Knowledge acquired through 0-1 years of work experience
• Valid Driver's License

Preferred Qualifications

N/A

Work Environment

The work environment will vary, including but not limited to exposure to weather conditions, coolers, and customer storage areas which may be non-temperature controlled