Office Clerk and Receptionist

General Purpose

Responsible for performing routine clerical duties in accordance with standard administrative office procedures and front desk duties.

Duties and Responsibilities

• Manage incoming and outgoing phone and email communications.  
• Maintain various departmental database systems and lists.  
• Create and enter data into spreadsheets.  
• File, fax, open and distribute mail.  
• Handle confidential correspondence and files.  
• Interface with customer and maintain internal and external relationships.  
• Assist with expense reports and invoices.  
• Work independently with little or no supervision. This person must be exceedingly well organized, flexible and enjoy administrative challenges.  
• The ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality is crucial to this role.  
• Expert level written and verbal communication skills, strong decision-making ability and attention to detail are equally important. 

Qualifications

• High School diploma or GED required.  Some college preferred. 
• Strong communication skills and ability to coach co-workers.  
• Basic Microsoft computer and database application skills.  
• Excellent phone etiquette.  
• Accurate data entry.  
• Strong organizational skills.  
• Bilingual a plus.
• This is an in-office position, no remote duties.