IT Solution Architect: Field Operations: Manufacturing & Warehouse

General Purpose

The IT Solution Architect role has ownership of the Field Operations for the Manufacturing and Warehouse IT solutions. The overall responsibilities of this role include delivering on business solution requirements, and strong collaboration with business partners for daily operations needs. The Solution Architect will be responsible for the design, build, test, deployment, and support of the IT solutions, also working with Technology vendors and managed service partners, both on-site and offshore, to deliver high quality IT solutions.

• Ensure that the digitalization projects in the Manufacturing and Warehouse areas are in scope are delivered on time, within budget, and have the necessary support to be successfully executed.
• Support the realization of day-to-day operational efficiency - via decisions based on real-time data from the technology field-based devices, and minimize costs.
• Increase execution agility of Internet of Things (IoT) solutions in Field Operations.
• Document & review business functional/nonfunctional requirements and propose Internet of Things (IoT) solution architectures with detailed specifications.
• Accountable for architecture efficiency, stability, and scalability.
• Guide Solution Architects and Engineers in the technical development journey (create sequence diagram, API contract, code review as needed).

Duties and Responsibilities

• Define and drive adoption of developed IT solutions from Proof of Concept (PoC) to pilot to production.
• Build proficiency with portfolio of CCSWB systems, technologies, services and data standards to evaluate and improve them continually.
• Conduct technical assessments and proofs of concept developments for Internet of Things (IoT) solutions.
• Translate complex business requirements to provide recommendations for enhancements/changes, including recommendations that may involve custom design and third-party products to improve the efficiency and effectiveness of the Manufacturing and Warehouse information technology systems.
• Conduct requirements gathering to define solution requirements, and create detailed functional specifications to ensure robust solution designs.
• Conduct routine reviews of application security controls through user profile management, and create and update access permissions and maintain user accounts.
• Build comprehensive test plans and perform required system testing to include technical unit testing, functional unit testing and integration testing.
• Exercise project management skills to manage all aspects of the development of assigned projects from ideation/conception through to final implementation, and ensure delivery on-time and within budget following the Systems Development Life Cycle (SDLC) methodology.
• Collaborate with users and coordinate with project development teams during system modifications' design, construction, testing, and implementation.
• Provide application support by responding to and resolving incident tickets in a timely manner.
• Provide guidance and training to promote the smooth roll-out and user adoption of application solutions.
• Complete change management and SOX documentation.
• Critically review application solution designs and recommend system or process enhancements.
• Consult with business partners on technology changes that will positively impact business processes, and recommend corrective/preventive actions. 
• Facilitate the establishment of standards and best practices to include the cross-functional review and fit/gap assessment of all requirements, ensuring alignment with system architecture principles.
• Lead project teams to deliver solutions that align with agreed guiding SDLC principles, strategy, and destination architecture.
• Identify new solution impacts on existing Business Process Models and identify necessary change management actions to ensure minimal disruption.
• Design solutions that ensure the most sustainable, flexible, and cost appropriate solutions and technology platforms.
• Provide solution guidance and leadership to business partners and stakeholders for resolving business challenges and problems while improving the user experience.
• Guide business case development and measurement of value realization.
• Align with other IT leaders and their team’s workload and priorities to effectively manage competing priorities.
• Comply with Cybersecurity standards.
• Develop and standardize the process for building IoT solutions and then guide the process's evolution and improvement.
   

Qualifications

• Bachelor’s degree or foreign equivalent in Computer Science, Engineering, or a related field, or 15+ years of technical experience working in the areas of Internet of Things (IoT), Manufacturing, Warehouse, and Mobile solutions, plus integration and development experience across modules/systems, including:
  • Experience with Network protocols and Network Infrastructure
  • Experience with Mobile Devices, Cell Phones, and Tablets
  • Experience with Network security technologies and vendors.
  • Experience with cloud systems and technologies: AWS and Azure
  • Excellent oral and written communication skills.
• Ability and willingness to travel, as needed, up to 50%. 
• A proven track record of continued high performance in supporting Internet of Things (IoT), Manufacturing, and Warehouse IT solutions.
• Project management to include coordinating work delivery within a multi-team environment. 
• High energy, with strong will and ambition to learn and work on new things – must be a self-starter with a proven track record of success.
• Ability to balance high customer focus and service attitude with tactical and strategic long-term plans for the application area.
• Excellent verbal, written, and interpersonal communication skills.