Customer Demand Analyst

Date:  Apr 1, 2024

Dallas, TX, US, 75240

Req ID: 186579 




General Purpose

The Customer Demand Analyst will support the Demand Manager and the national supply planning team. The Analyst will support innovation, post-launch, and exit processes.  Responsible for pulling, reconciling, enhancing, maintaining, reporting and tracking various data tables/reports. This role will entail the development and/or the enhancement of various tools and reporting in SQL, Access, and Excel. 

Duties and Responsibilities

  • Partner with Suppliers to drive resolution of purchased product demand, innovation, post-launch, and exit issues.  
  • Develop standard processes to drive data accuracy in tables.
  • Develop, enhance & maintain reporting relating to forecasting, Performance Improvement (PI), product availability, innovation, post-launch, exit, etc. 
  • Maintain and enhance both national and regional supply planning processes to support continuous improvements. 
  • Thoroughly document instructions and processes for generation of new reports and maintenance of new models, including data sources, calculation, etc. 
  • Maintain, update and create finished goods and SKU Optimization database for each “Phase” of the SKU Ops process. 
  • Provide weekly status updates (inventory, finished goods and raw materials) to the Commercialization/Marketing Managers for status communications to the regions. 
  • Coordinate the shutdown of discontinued SKUs between appropriate channels (Blue Yonder Demand Manager, Procurement, Commercialization and Shared services) 
  • Gain solid understanding of project requests/requirements or work with project lead(s) to conceptualize desired results and outputs. 
  • Support innovation routines by gathering data/reporting On Time in Center (OTIC) & Post-Launch tracker results. 
  • Point of Contact for BU and functional business partners, related to OTIC, analysis and support. 
  • For PI tracking: Data extraction, analysis and reporting to support Product Supply Productivity Initiatives. 
  • For Commercial forecast support: Assist with ad-hoc inventory analysis to support national inventory strategies. 
  • Actively seek to continually improve and streamline reporting routines to provide value added information for the Product Availability team.  
  • Support ad-hoc projects as required. 
  • Data extraction, analysis and reporting to support Product Supply Productivity Initiatives. 
  • Assist with ad-hoc inventory analysis to support national inventory strategies.  


  • Bachelor’s degree in supply chain management or 3 + years of experience in similar role preferred.
  • 3 years’ experience with demand planning, supply chain, procurement, and finance 
  • 1 + year of experience using SAP.
  • Extensive experience with Microsoft Excel required (Pivot Tables, advanced formulas Statistical and Descriptive Analysis with tables and graphs, etc.)
  • Detailed and deadline-orientated to meet regular and periodic needs of the business for accurate and timely information.

Coca-Cola Southwest Beverages LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth