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Quality Assurance Manager

Date:  Jan 13, 2022

Abilene, TX, US, 79601



General Purpose

The Quality Assurance Manager provides leadership for the plant's quality organization, owns the quality management process and serves on the plant's leadership team.  The Quality Assurance Manager develops manufacturing supervisors and quality technicians and provides quality and food safety guidance and oversight for all plant associates.  The Quality Assurance Manager will manage and direct the quality assurance activities for the plant, including: syrup preparation and distribution, microbiology, sanitation, finished product analysis, package integrity testing, HACCP/GMP, sensory evaluation and process controls. The Quality Assurance Manager is responsible for implementation and maintenance of quality and food safety systems for the plant and related operations. This includes organization of the quality team and activities as well as assistance with R&D initiatives at the plant. 

Duties and Responsibilities

  • As part of the Plant Leadership Team, ensures local, state, federal and company quality standards are met for products produced by the facility.  
  • Supervise all quality assurance team members.  
  • Oversee and direct the efforts of the plant HAACP plans, including GMP development, auditing and corrective action plan development.  
  • Investigate, report, and formulate correction action plans on plant specific consumer complaints.  
  • Responsible for the overall direction, coordination and evaluation of the Quality Assurance Syrup Mixing, Sanitation, and Water Treatment.  
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  
  • Ensure accuracy and efficiency of water processing, syrup-batching, and all QA testing and record-keeping. 
  • Monitor Regulatory updates and Company communications to implement any necessary changes.
  • Ensure departmental compliance with all company policies and procedure 
  • Assist operations management with process equipment and product/package troubleshooting and innovation. 
  • Supervise and enforce proper sanitation and housekeeping procedures. 
  • Ensure compliance with all Company Safety policies and standards, ensuring proper attire and PPE are worn. Responsible for enforcing all company policies, regulations and holding regular safety meetings to communicate safety awareness and policies 
  • Demonstrates the ability to recognize and address the complexity of leading a diverse workforce; participates and actively supports participation in D&I initiatives.  
  • Holds self and others accountable 
  • Collaborates with other departments (e.g., Risk Management, Internal Audit, Employee Services, Human Resources, etc.) to direct compliance issues to appropriate existing channels for investigation and resolution.
  • Consults with other functions as needed to resolve difficult issues. 
  • Participate in project work and initiatives as assigned. 

Complexity of facility, lines (Can, PET, Glass) and volume responsibilities will be determining factors used for leveling II or III.  


  • Bachelor’s degree or equivalent work experience required  
  • 5-10 years production/manufacturing experience.
  • Strong technical skills required.
  • Experience managing multiple shift operations.  
  • Experience with budgets and financial reporting.  
  • Experience with ISO 9001, 14001, 18001, and 2200 preferred.
  • Operational Excellence, Green Belt or Black Belt experience desired.  
  • Experience with TPM culture desired.  
  • Basic computer and database applications skills.  
  • Familiarity with manufacturing systems and theory of operation.
  • Must be proficient in all MS Office applications. 

Coca-Cola Southwest Beverages LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Nearest Major Market: Abilene